We at QuickArtFrame.com realize that not everything is perfect and sometimes things can go wrong. We pride ourselves in customer satisfaction and believe If you would like to make a return or exchange, please call us at (877) 217-8660, 9:00 am - 6:00 pm, Monday - Saturday (Pacific Time) or by email at firstname.lastname@example.org with your order number/receipt number with a detail on why you are not satisfied with the purchase. If you purchase a frame, artwork or poster that has a defect (scratch, color change, chipped, torn, ripped) we will gladly exchange it for you (within in 30 days), free of charge, all we ask is for you to pay the shipping fee.
Picture Frames, Mat Boards and Framing Supplies
Because your order is custom cut to your specifications, there will be a 20% restocking fee. All items are returnable, except custom cut mat boards, up to 30 days after your invoice date. Quick Art Frame items are not subject to the restocking fee, and are returnable up to 30 days after your invoice date.
Fine Art Giclee Printing
Our Fine Art Giclee prints are produced directly from the file(s) you upload, and color is matched accordingly. To insure the most accurate color match possible, we strongly encourage the purchase of a Proof Sheet. All giclee print sales are final unless a Proof Sheet is ordered.
Art Gallery Prints
Purchase reproductions of original artwork with confidence, risk free. If you are not completely satisfied with your purchase simply return the item(s) for a refund or exchange within 30 days of the purchase date. Item(s) must be returned in original condition, in the original packaging. Shipping charges will not be refunded.
If you have additional questions about our Return Policy that is not covered on our website, feel free to contact us.